I've just had my first non-payer. Thanks to the wisdom of the Answer Centre I think I've taken the correct steps to sort it out promptly while protecting myself as a buyer.
I will NOT be leaving any feedback as a seller, I know from the many discussions here that this does not help the cause!
Out of interest though I looked back over her feedback and saw that many sellers had employed the technique of leaving pos fb with a neg comment, she is obviously a serial non-payer.
I will be setting tighter bidding restrictions, but is there ANYWHERE on ebay where it is acceptable and useful to name and shame?