I sold a small item. Buyer now sends me a message - 'I don't want this anymore.'
Do this, regardles of the item value:
Open an unpaid case after 4 days and close 4 days later. They will get a strike, you get your fees back, and they are unable to leave you feedback:http://res.ebay.co.uk/ws/eBayISAPI.dll?ResolutionCenterAdd them to your blocked bidders list here:http://offer.ebay.co.uk/ws/eBayISAPI.dll?BidderBlockLoginSet your prefs to block bidders with 2 or more strikes here:http://offer.ebay.co.uk/ws/eBayISAPI.dll?BuyerBlockPreferencesNEVER send a non-payer a mutual cancelation request, as they can refuse it, and you lose your fees, and they can leave you feedback.As a seller, you can't leave negative feedback, or negative comments, so leave no feedback at all. You have to complete the above before relisting, or offering a second chance, because if they pay in the meantime, you could end up with 2 buyers, both able to leave you feedback, and only 1 item!