i have just had a message from a buyer and they want to cancel their purchase.
I have no problem with this as they messaged me straight away.
But how do I cancel the transaction?
ask buyer to agree
Selling a mobile laptop or high risk item read Nigeria Scamhttp://members.ebay.co.uk/ws/eBayISAPI.dll?ViewUserPage&userid=redalligator1
You have 2 choices. If you agree to cancel the sale, you can send a mutual cancellation request which they need to accept for you to get your FVF back.
if they dont agree to it or decline, you will be charged. Both sides can leave feedback If they dont respond to it, close yourself after 7 days
If they havent paid, open a UPI after 4 days and close 4 FULL days later. They get a strike on their account, you get your fees back. Neither side can leave feedback